VOL. I — UK MOBILE NETWORKS2026 EDITION
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FILE 02 / 05

The O2 File

Independent information about O2. Not affiliated. No pricing. General guidance only.

NOTICE — No pricing displayed. For current O2 plans visit o2.co.uk

O2 was launched on 1 January 1985 as Cellnet. After rebranding in 2002 and forming Virgin Media O2 in 2021, O2 today serves approximately 23–24 million connections. On 26 February 2026, O2 became the first operator in the UK and Europe to launch direct-to-device satellite mobile via SpaceX Starlink, extending UK landmass coverage from 89% to 95%. O2 is the only major UK MNO keeping EU roaming free on all standard plans.

49
EU Destinations Free
95%
UK Landmass
700+
5G Towns & Cities
Guide
No Pricing

O2 Satellite — Europe's First

O2 launched Europe's first satellite-to-phone data service on 26 February 2026 via SpaceX Starlink.

  • Extends UK landmass from 89% to 95%
  • Samsung Galaxy S25 at launch; iPhone 13+ added 28 May 2026
  • Apps: WhatsApp, Google Maps, AccuWeather, BBC Weather
  • Does NOT support voice calls or emergency calls

Free EU Roaming — All Plans

O2 is the only major UK MNO not to reintroduce EU roaming charges.

  • 49 European destinations free on all standard Pay Monthly plans
  • 25GB data fair-use cap per month while roaming in EU
  • O2 Plus: +27 worldwide destinations
  • O2 Ultimate: 75-country roaming + O2 Satellite bolt-on free

O2 Priority Rewards

Free loyalty programme delivering weekly rewards and discounts.

  • Weekly freebies: food, drinks, entertainment via Priority app
  • 48-hour presale tickets to UK concerts and festivals
  • Discounts at 200+ retailers (up to 15% back)
  • Volt: Virgin Media customers get double data + broadband boost

O2 5G — Independent Data

From Opensignal and umlaut — not O2's own marketing.

  • Opensignal Jan 2026: O2 won Coverage Experience award (9.0/10)
  • 5G in 700+ UK towns and cities as of 2026
  • 5G+ Standalone: ~87% UK population as of Q1 2026

Plan Overview — No Pricing

O2 SIM Only, Pay Monthly (Refresh), PAYG — visit o2.co.uk for costs.

  • SIM Only: 30-day, 12-month, 24-month options
  • O2 Refresh: device and airtime billed separately
  • Switch Up: upgrade device every 11 months on eligible plans

O2 eSIM

eSIM activation on all qualifying devices.

  • Compatible: iPhone XS+, Samsung S20+, Google Pixel 3+
  • Activate via My O2 app or QR code
  • Dual eSIM: iPhone 13+ can run two active lines simultaneously

MVNOs on O2

Giffgaff, Sky Mobile, and Tesco Mobile run on O2's towers.

  • Giffgaff: EU 5GB/38 destinations; eSIM; no annual rises
  • Sky Mobile: data Piggybank rollover (12 months)
  • Tesco Mobile: 5.7M customers; Clubcard frozen prices

Your Ofcom Rights on O2

Legally protected consumer rights.

  • PAC: text PAC to 65075 — free code within minutes
  • Any annual rise stated in exact £/p at sign-up
  • 30-day penalty-free exit if rise not disclosed
DISCLAIMER — O2 is a trademark of its owner. Halyard is not affiliated with O2. General educational guidance only.
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